Leadership & Management
| Course | Hrs | Credits |
| How to Recruit the Best & Retain | 3 | 3 |
This class is for managers or team leaders. In this class, the gamut of recruiting to retention will be explained. A wide range of topics will be discussed, including creating an incentive program for the agents, writing a job description, looking over applications, interviewing, writing processes, and coaching your agents will be explained. By the time the attendees have left the class, they will have an understanding of how to create a system for them to recruit & retain.
| Course | Hrs | Credits |
How to hire & train an assistant |
3 | 3 |
When business becomes busy for the agent beyond two transactions a month, it becomes important to get help. This is not only to maintain the business, but to continually market to get new business. For most agents, this help comes from an assistant. It is very important to understand how to hire an assistant and train them. We will first speak about determining whether an assistant will be helpful in your specific situation. Second, we will discuss understanding your budget and what you believe would work for you. Third, we will work on putting together a job description, so that you can determine everything you would like the assistant to do for you. Fourth, we will create written instructions for those processes you would like them to do. It is essential that before hiring an assistant, each agent understand what the assistant can and cannot do, while at the same time has trained them effectively. Not doing so can be a large liability and lawsuit waiting to happen, which could cause both pain and financial loss.
| Course | Hrs | Credits |
How to create a successful team |
3 | 3 |
It is important to understand the blueprint of the most successful teams, so that you can emulate them. Before understanding the structure you would like to have for your team, you should first understand the type of life you would like to have. What is the job which you would like to have within the team? Creating a successful team involves a lot of thought, time, money and most importantly planning. A prerequisite for this course is “How to Recruit the best & retain.”
| Course | Hrs | Credits |
Creating Systems for your “Company” |
3 | 3 |
It is imperative that agents do not make each transaction a new process. It makes the transaction complicated, and it causes potential for the agent to forget integral steps within the transaction. This is especially significant for the fiduciary and legal responsibilities that the agent has. This also allows the agent to deal with multiple transactions at the same time and not have any issues.